Who we are
Our website address is: https://kickxer.com.
[Insert Company Name] of [Insert Business Address](hereinafter: “kickxer”, “we” or “us”) (hereinafter: “kickxer”, “we” or “us”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data (as defined in the Norway`s Data Protection Act (DPA) and the General Data Protection Regulation (GDPR)) (the “Personal Data”) we collect from account holders or individual users or visitors to our Platform, or that is uploaded to our Platform, will be processed by us. Account holders, users and visitors of our Platform or owners of Personal Data collected by us (each, “you”) should read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.
By providing any Personal Data to us, you consent to the collection, use, disclosure and transfer of such Personal Data in the manner and for the purposes set out below.
Principles of data processing
We process users’ personal data only in compliance with the relevant data protection regulations. User data is only processed if the following legal permissions exist:
• in order to provide our contractual services and online services
• processing is required by law
• with your consent
• on the basis of our legitimate interests (i.e., interest in the analysis, optimisation and economic operation and security of our Platform within the meaning of Art. 6 para. 1 lit. f) GDPR, in particular in measuring reach, creating profiles for advertising and marketing purposes, and collecting access data and using third-party services).
The above legal bases are set out as follows:
• Consent Art. 6 para. 1 lit. a. and Art. 7 GDPR
• Processing for the fulfilment of our services and implementation of contractual measures Art. 6 para. 1 lit. b) GDPR
• Processing for the fulfilment of our legal obligations Art. 6 para. 1 lit. c) GDPR
• Processing to protect our legitimate interests Art. 6 para. 1 lit. f) GDPR
Information we may collect
We may collect and process the following data which may contain Personal Data:
information that you provide by filling in forms on the kickxer Platform (“our Platform”), including information provided at the time of registering to use our Platform, subscribing to any services provided by us, posting material, reporting a problem with our Platform, or requesting further services;
• information, data, documents or images that you upload onto our Platform;
• details of transactions you carry out through our Platform;
• details of your visits to our Platform, resources that you access and actions you are working on through the Platform;
• if you contact us, a record of that correspondence; and
• responses to surveys that we send to you, although you do not have to respond to them.
Hosting
To provide our Platform, we use a web hosting service, who process the data mentioned below and all other data that is processed in connection with the operation of our Platform on our behalf. Our Platform is hosted using the services of Hostinger International, Ltd.
IP Addresses
We may also collect and process information about your device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our business partners. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Log Files
We may also collect and process access data that your internet browser automatically transmits to us for technical reasons in order to provide the website. Depending on the access protocol used, the protocol data record contains general information with the following contents: Your session data (usage behavior, length of stay, which links were clicked on, etc.), your abbreviated and unabbreviated IP address, your browser version, your operating system, your website-specific settings, your cookie IDs, your pixel IDs. This data does not allow any direct inference to your person and is processed to improve our website offer and to defend against attempted attacks on our web server.
Cookies
Please refer to our Cookie Policy for more information on how we use cookies.
Registration
If you register on our website, we will request mandatory and, where applicable, non-mandatory data in accordance with our registration form for the purposes stated below. The entry of your data is encrypted so that third parties cannot read your data when it is entered.
Your data will remain stored for as long as the registration lasts, in particular the storage is still necessary for the fulfilment/execution of the contract, for legal prosecution by us or for our other legitimate interests or we are required by law to retain your data (e.g., within the framework of tax retention periods).
Profile
As a registered user, you have the opportunity to create a user profile with just a few clicks and details. If you make use of the option, the relevant profile data you provide will be transferred to your profile. Of course, you can change the information at any time via the settings in your profile. When creating a profile, you can submit personal data. You have choices about the information on your profile. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be available. The legal basis for the processing of your personal data is the establishment and implementation of the user contract for the use of the service. We store the data until you delete your user account. Insofar as legal retention periods are to be observed, storage also takes place beyond the time of deletion of a user account.
Purchases
When ordering services, it is necessary, among other things, to provide your name, e-mail address and postal address and, if applicable, your payment data. We process the personal data provided when you place an order solely for the purpose of providing you with the ordered service. Payment by credit card and debit card and Business pay out are made via the payment service provider Woocommerce using the Payment Gateways of PayPal,M-Pesa and flutterwave as selected, to which we pass on your mandatory details (e-mail address, mobile number) provided during the checkout or pay out, for payment processing. Your data will only be passed on for the purpose of payment processing with the payment service provider and only insofar as it is necessary for this purpose.
Reviews
Within your review you may be able to display certain information, share certain details, engage with others, exchange knowledge and insights, post and view relevant content. Content and data are publicly viewable. You have choices about the information on your review. You don’t have to provide additional information on your review. It’s your choice whether to include sensitive information on your review and to make that sensitive information public. Please do not post or add personal data in your review that you would not want to be available.
Where we store your data
The Personal Data that we collect may be transferred to, and stored at, a destination outside Luxemburg. It may also be processed by staff operating outside Luxemburg who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your services ordered by you, the processing of your payment details and the provision of support services. By submitting any Personal Data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Uses made of the information
We use information held, including Personal Data, in the following manner:
• to ensure that content from our Platform is presented in the most effective manner for you and for your device;
• to provide you with information, products or services that you request from us, and to otherwise carry out our obligations arising from any contracts entered into between you and us;
• to provide you with information, products or services which we feel may interest you, where you have consented to be contacted for such purposes;
• to allow you to participate in interactive features of our service, when you choose to do so;
• to notify you about changes to our services;
• to investigate any complaints relating to the use of our Platform or any suspected unlawful activities;
• complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
• any other purposes for which you have provided the information; and
• carrying out whatever else is reasonable or related to or in connection with the above and our provision of services to you.
Disclosure of your information
We may disclose your Personal Data to any member of our group, which means any corporation deemed to be related to us.
We may disclose your Personal Data to third parties:
• for the purposes of providing products or services that you request from us, fulfilling our obligations arising from any contracts entered into between you and us, processing payments in connection therewith or otherwise in connection with your use of our Platform;
• where a third-party claims that any content posted or uploaded by you to our Platform constitutes a violation of their rights under applicable law, in which case we may disclose your identity to that third party;
• in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets; or
• if we or substantially all of our shares or assets are acquired by a third party, in which case Personal Data held by us about our customers will be one of the transferred assets.
We may also disclose your Personal Data to a governmental or regulatory body, law enforcement, or other authorities, in order to enforce our terms of use for the Platform, to cooperate with any direction, request or order from such parties or to report any suspected unlawful activity.
Administration, financial accounting, office organization, contact management
We process data in the context of administrative tasks as well as organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.
In this context, we disclose or transfer data to consultants, such as legal advisors or auditors, as well as other fee offices and payment service providers.
Furthermore, based on our business interests, we store information on suppliers, event organizers and other business partners, e.g., for the purpose of contacting them at a later date. This data, most of which is company-related, is generally stored permanently.
Consent
By providing your Personal Data to us, you consent to the collection, use and disclosure of your Data by us for the purposes set out in this privacy policy (“Purposes”).
Where any Personal Data relates to a third party, you represent and warrant that the Personal Data is up-to-date, complete, and accurate and that you have obtained the third party’s prior consent for our collection, use and disclosure of their Personal Data for the Purposes. You agree that you shall promptly provide us with written evidence of such consent upon demand by us.
Each use of our services by you shall constitute a fresh agreement for us to collect, use and disclose the Personal Data in accordance with this privacy policy.
You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request to us in writing. Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.
Your Rights
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them.
• information about the processing of your personal data.
• obtain access to the personal data held about you.
• ask for incorrect, inaccurate or incomplete personal data to be corrected.
• request that personal data be erased when it’s no longer needed or if processing it is unlawful.
• object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.
• request the restriction of the processing of your personal data in specific cases.
• receive your personal data in a machine-readable format and send it to another controller (‘data portability’).
• request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers.
• You also have the right in this case to express your point of view and to contest the decision
• Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it.
We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. If you wish to exercise your right to object, simply send an e-mail to us using listings@shiplance.com.
Access and correction
Applicable Data Protection Law gives you the right to access your Personal Data. Your right of access can be exercised at any time without detriment. Any access request may be subject to a fee of an administrative fee at our rates then in force to meet our costs in providing you with details of the information we hold about you.
In the event that you wish to correct and/or update your Personal Data in our records, you may inform us in writing of the same by contacting us. In certain cases, Personal Data may also be corrected or updated via the Platform.
We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under applicable Data Protection Law).
Accuracy
We endeavor to ensure that all decisions involving your Personal Data are based upon accurate and timely information. However, we rely on you to disclose all relevant information to us and to inform us of any changes in your Personal Data. As such, please disclose all relevant information necessary for us to provide services to you and ensure all information submitted to us is up-to-date, complete, and accurate. Kindly inform us promptly if there are any changes in your Personal Data.
Retention
We may retain your Personal Data for at least five (5) years, or such other longer or shorter period as may be necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your Personal Data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected and is no longer necessary for legal or business purposes.
Data Intermediary
Where we process your Personal Data as a data intermediary on behalf of a third party, we will process your Personal Data in accordance with the instructions of the third party and shall use it only for the purposes agreed between you and the third party. All such Personal Data will be protected and retained in accordance with this privacy policy.
We will take steps to inform the third party of any requests, complaints or questions that you may have regarding such Personal Data.
Security
State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorized access from outside. In addition, technical and organizational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.
Data Breaches/Notification
Databases or data sets that include personal information may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, Shiplance will notify all affected individuals whose personal information data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after the breach was discovered.
Confirmation of Confidentiality
All company employees must maintain the confidentiality of personal information as well as company proprietary data to which they may have access and understand that such personal information is to be restricted to only those with a business need to know. Employees with ongoing access to such data will sign acknowledgment reminders annually attesting to their understanding of this company requirement.
Social Media
Social Media Presences
We maintain online presences on the basis of our legitimate interests. We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g., write articles on our online presences or send us messages.
Social Media Plugins
Social media plugins normally result in every visitor to a page being immediately recorded by these services with their IP address and their further browsing behaviour being logged. This can happen even if you do not click the button.
To prevent this, we use the Shariff method. This means that our social media buttons only establish direct contact between the social network and you when you click on the respective share button. You can thus publish our content on social networks without them being able to create complete surf profiles. The Shariff method is already used by many websites to protect their users.
But at the latest when you call up the social media platform, your data will be processed there. The social media platform will usually store cookies on your device or even save your usage behaviour to your account, especially if you are logged in yourself. The social media platform can use your data to analyse your user behaviour and use it for (interest-based) advertising. This may result in advertisements being displayed to you inside and outside the social media platform.
Social Media Links
We refer to our offered social media presences with links. Unlike social media plugins, links do not lead to the social media platform finding out about your visit when you call up our site. However, like any link, they will lead to your data being processed by the social media platform at the latest when you click on the link. As a rule, the social media platform will save cookies on your device or even save your usage behaviour to your account, especially if you are logged in yourself. The social media platform can use your data to analyse your user behaviour and use it for (interest-based) advertising. This may result in advertisements being displayed to you inside and outside the social media platform.
Cooperation with processors and third parties
If, in the course of our processing, we disclose data to other persons and companies (order processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g., if a transmission of the data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 para. 1 lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g., when using agents, web hosts, etc.). If we commission third parties to process data on the basis of a so-called “processing agreement”, this is done on the basis of Art. 28 GDPR.
Existence of automated decision-making
As a responsible company, we do not use automated decision-making or profiling.
External Links
Our platform contains links to the online services of other providers. We hereby point out that we have no influence on the content of the linked online services and the compliance with data protection regulations by their providers.
Personal information and children
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.
Changes and updates to the privacy policy
We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.
Concerns and Contact
If you have any concerns about a possible compromise of your privacy or misuse of your personal information on our part, or any other questions or comments, you can contact us using listings@shiplance.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookie Policy
This Cookie Policy describes how [inser Company Name] of [Insert Business Address] (hereinafter: “Kickxer”, “we” or “us”) use cookies and similar technologies (hereinafter: “cookies”) to collect and store information when you visit our Platform at www.shiplance.com (hereinafter: “Platform”).
This Cookie Policy only applies to the Kickxer Platform. This Cookie Policy does not apply to linked websites that are not owned and controlled by Kickxer.
This Cookie Policy sits in line with Norway`s Data Protection Act (DPA), the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Directive (PECD) and should be read in line with our Privacy Policy. For more information about how we process your personal data, your privacy rights, please refer to our Privacy Policy. If you have questions or comments, please contact us using listings@kickxer.com.
Functionality and types of cookies
A cookie is a small data record that is stored on your device and contains data such as personal page settings or login information. This data record is either sent to your web browser by the server with which you have established a connection or generated by a script. When you later revisit the same domain, the information stored in the cookie is transmitted to and read by the server.
For your understanding, we have explained the most common types of cookies below:
• Session cookies: while you are active on a website, a session cookie is temporarily stored in the memory of your device, in which a session identifier is stored, for example, to prevent you from having to log in again each time you change pages. Session cookies are deleted when you log out or lose their validity as soon as their session has automatically expired.
• Persistent cookies: Persistent cookies store a file on your terminal device for the period of time specified in the expiration date (storage period). Through these cookies, the website remembers your information and settings the next time you visit. This results in faster and more convenient access, as you do not have to set your language preferences for our Platform again, for example. When the storage period expires, the cookie on your device is automatically deleted.
• Third-party cookies: In contrast to first-party cookies, third-party cookies are session or persistent cookies that originate from a provider other than the website operator. They can be used, for example, to collect information for advertising, custom content and web statistics.
Legal basis for the use of cookies
Cookies serve many different purposes, for example, they enable you to navigate our Platform efficiently, they store your preferred settings and generally improve your visit experience.
Depending on their respective purpose, the cookies used on our Platform can be divided into two categories: Technically necessary and technically non-necessary cookies.
The classification as technically necessary or technically non-necessary also determines the legal basis on which we use the respective cookie:
• Technically necessary cookies
Technically necessary cookies are required for our Platform to function properly; they enable you to navigate our Platform efficiently and use its functional features. An example of this is, for example, the reminder of recently performed actions (e.g., entered text) when you return to a page within the same session.
The legal basis for the collection and processing of personal data in the context of the use of technically necessary cookies is the fulfilment of our contractual obligations or the protection of our legitimate interests, which consist in particular in providing you with our Platform with its essential functions.
• Technically non-essential cookies
Technically non-essential cookies are not necessary for the proper functioning of our Platform, but they enable us to improve the content of our Platform, compile statistics for internal market analysis purposes, provide you with a more personalized online experience or provide additional features.
Technically non-essential cookies can in turn be divided into the following subcategories:
• Performance cookies: these cookies help us understand how visitors interact with our Platform by providing data about which websites or search terms bring users to our Platform, how long they typically stay on our Platform, or how many subpages they view on average. We use this data to improve the content of our Platform and to compile statistics for internal market analysis purposes about individual use of our Platform.
• Functional cookies: these cookies allow our Platform to remember the choices you make (for example, your username, language, or the region you live in) to provide you with a more personalized online experience. They also allow you to watch videos and interact with social tools such as blogs, chat rooms and forums.
• Advertising cookies: Analytical cookies are used by third parties. These cookies allow third parties to recognise that you have visited our Platform. We and our third-party providers may also combine information obtained from these cookies with personal data available from other sources, including data collected about you when you use other websites and data collected about you when you are offline, whether on our Platform or data maintained by the third-party provider.
The legal basis for the use of technically non-essential cookies (and the associated collection and processing of personal data) is your consent given voluntarily when you first visit our Platform as part of our cookie banner.
You can revoke your consent at any time with effect for the future. Your consent to the use of technically non-essential cookies and the associated processing of your personal data is not necessary for the use of our Platform, i.e., you can also use our Platform without technically non-essential cookies.
Cookies used on our Platform
Cookie
Type
Description
Lifespan
NID
Advertising
NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
6 months
Control cookies
You can set your web browser to display a message whenever a cookie is about to be stored, or you can refuse cookies altogether. You can also delete cookies that have already been set. If you want to restrict or block cookies stored on your device, you can do this via your web browser settings. You can find more information about this in the help function of your web browser.
Please note that setting changes always only affect the respective web browser. If you use different web browsers or change the end device, the settings must be made again.
Changes
Kickxer reserves the right to change this Cookie Policy at any time in compliance with legal requirements. This may be the case, for example, to comply with new legislation or to take into account new cookies and services on our Platform. We therefore recommend that you check our Platform at regular intervals to find out about our use of cookies and similar technologies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.